Asure ID Protect

Save Valuable Time And Money With Asure ID Protect!

Asure ID Protect is a comprehensive customer care program designed to ensure that you receive the highest level of priority customer support with your Asure ID products.

For only a few dollars per year you will receive:

• A guaranteed response time



• Support cases received during regular business hours will be responded to within two (2) hours


• Unlimited priority customer support using HID Identity's Automated Online Case Management and Service Portal.



• View top solutions used by HID Identity's Customer Support Team
• Search a real-time knowledge base for a specific solution
  
• Log a case directly into HID Identity's Automated Case
• Management System
  
• Submit a feature request and track its status
  
• View open cases and get real-time status and solution updates
  
• Add comments or attachments to cases
  
• View cases submitted by your colleagues


• Unlimited priority customer support via telephone and fax.



• Telephone Support: (819) 777-6687
• Fax Support: (819) 777-8114

To discover more and sign up for Asure ID Protect please contact your Asure ID Secure Partner or HID Identity by calling (819) 777-6687.